Reviewed by - Todd Corley

Review Given By: Todd Corley

Date: April 20th, 2021


Review Source: Google Review
Ratings Given:
5.00 out of 5

Comment:

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Scheduled these guys to check out the leak in the basement. As it turns out I ended up ripping down a patch of drywall to reveal a leaky pipe and no foundational issues. I messaged Jake a short time before our scheduled appointment time and informed him of my findings and that the issue probably wasn't worth his time since it looked like I needed a plumber. He still showed up and asked to take a look since he was there. He asked if I wanted him to fix it and how far away the nearest Home Depot was. He left to get the parts, returned with everything he needed and gave me the receipt. He cut out the bad section of pipe and replaced it in minutes. When I asked what I owed him he referred to the receipt and wanted nothing more. It was only after we insisted he take something for his time, effort, gas mileage, and expertise that he actually took the modest amount of compensation we gave him. He saved the day, not to mention however much he saved me in plumber costs. He was courteous, knowledgeable, friendly (my kids loved him) and overall exceptional. My faith in humanity is restored. I'd recommend him and his company to anyone and will not hesitate to call them in the future if and when I need a hand. 5 stars all around.

Areas Served by The Ohio Basement Company